It takes about 3-4 weeks to fully onboard your organization. While it can sometimes be completed faster, there may be instances when it takes a bit longer. Throughout this period, we collect your documents and policies and incorporate them into our system. Once your company is fully onboarded and our agreement is finalized, we start managing your employees right away, concurrently with the recruitment process.

There are several things that set us apart from others in our industry. Below we name a few. Combination of Experience As contractors for FedEx and Amazon with decades of experience in Human Resources and Employee Relations, we provide valuable insights into the challenges of this industry. Our extensive background in HR and Employee Relations has allowed us to maintain a flawless record with zero workplace claims. By integrating our expertise in HR, Employee Relations, and transportation, we have developed a robust formula for effective workforce management and compliance. We approach our services with a deep understanding of each discipline, prioritizing the owner's perspective to ensure an exceptional experience for our clients. All-Inclusive Solution We provide comprehensive services that cover the entire employee lifecycle. This means we don’t just place drivers with you; we manage your team from hiring through retirement. With us, you won’t need to collaborate with multiple companies to create a customized solution. We offer a complete package at a transparent, all-inclusive rate that is significantly more affordable than competitors. Extraordinary Value What truly sets us apart is the exceptional level of service we deliver. Our commitment to both the value we provide and the personalized, white-glove support you’ll experience is unmatched. No other company can offer the breadth of services we provide at the level of quality we maintain, all while keeping costs down. White Glove Service We personalize every interaction with both employers and employees, including conducting thorough consultations, interviews and orientations to truly understand your team and ensure the best candidate placements. Our focus on employee retention drives us to not only hire effectively but also to implement strategies that make employees feel valued and heard. From the moment you engage with us and throughout our partnership, your team will receive exceptional care. We emphasize user-friendly processes and systems, supported by friendly and knowledgeable staff. You can expect valuable guidance and meticulous attention to detail, all designed to provide a seamless and effective experience. Our ultimate goal is to empower your business with the resources and support it needs to thrive.

As independent business owners, we encourage you to use your judgment in deciding which issues warrant HR involvement. You’re always welcome to reach out to us as your HR partners whenever you need assistance. We recommend contacting us for most, if not all, HR-related concerns or requests, as it’s better to explore every option than to risk making a mistake by not involving us. If your issue is non-HR related or falls outside our scope, our team will guide you on the best approach to find the answers you need.

We always remind our clients that the policies they've established are designed to protect both themselves and their employees, making it essential to enforce them consistently. Adhering to and enforcing these policies is the primary way to maintain compliance. If a workplace claim arises and it's determined that you haven't upheld your own policies, it can have serious repercussions. That said, occasional flexibility—such as granting an employee an extra day off or an unwritten bonus—can help strengthen employer-employee relationships. As your HR partners, we commit to being unbiased, balanced, and fair to all employees while ensuring that the rules are upheld and enforced. It's important to understand that when an issue reaches our HR team, we will adhere strictly to the established guidelines to protect both you and your employees.

The HR component primarily encompasses the key functions typically managed by corporate human resources. For more information, click here to watch a video about our services, or feel free to reach out to our team directly.

Our innovative model allows us to deliver all of our services with exceptional quality in a fully digital format. By leveraging technology, we can connect with employees more swiftly and efficiently, ensuring that their needs are met without unnecessary delays. This digital approach not only enhances our responsiveness but also enables us to maintain lower operational costs, which translates into more affordable pricing for our customers. As a result, we can provide superior service while maximizing value, making it easier for you to support your workforce effectively.

Many of our clients prefer to stick with their existing payroll platform, whether due to familiarity or the desire to avoid switching to a new system midway through. That’s perfectly understandable! In these cases, we will manage your employees, their files, and all HR functions using our platform, while processing payroll through your chosen system.

We recognize the significance of a seamless transition, particularly regarding payroll. With Anew Hire, you don't have to wait until the end of the year to make the change, and there will be no disruptions in payments during the transition. While we configure your payroll on our platform, you can continue using your current payroll system to ensure consistency. Our payroll services will seamlessly take over from where your existing system ends.

No, we don’t! As your HR partners, we manage your hiring throughout the year, all included in our pricing. The only potential additional costs would arise if your team size exceeds the included 40 employees during peak season or if you choose to add extra services. See Optional Add-Ons here.

While the adage "you get what you pay for" often holds true, reflecting the intrinsic value of excellent service, we subscribe to a different philosophy. We believe in delivering exceptional, white-glove service at affordable prices, which we consider essential for success in both your business and for your clients. We truly grasp the profit margin challenges in this space and we take actionable steps to address them. It is unrealistic for companies to pay over $1,200 a month just to recruit a few drivers without any additional value-added services. We know because we desperately wanted to and we couldn't! Because of this, we worked diligently to identify how we can provide businesses with a comprehensive workforce management solution that includes unlimited recruiting, employee and file management, and HR, all at a reasonable rate. We created a formula that works without having to outsource or automate every aspect of our operation. Our approach combines small, dedicated teams of specialists in their respective areas with technology and automation to enhance efficiency and minimize errors. Additionally, we have negotiated pricing with our partners, keeping our clients' budgets in mind. This holistic strategy ensures that we deliver the essential services that companies need, at a rate they can afford, without compromising on quality.

We started this business with a goal of making our offerings accessible and affordable. Our service not only costs much less than competitors, but also includes a wealth of additional features, delivering exceptional value that exceeds the price. To provide you with the best HR experience and ensure compliance, each package must include essential services like recruiting, staff file management, and HR tasks. While you can add optional services like payroll, these core responsibilities form the foundation of our partnership. To see which services can be added-on see Optional Add-Ons here.

At Anew Hire, we welcome teams of all sizes! Our packages are designed to accommodate teams of up to 40 employees, with the option to add additional employees for a nominal fee. See Optional Add-Ons here for pricing.

Since Amazon and FedEx are distinct entities with their own hiring guidelines and rules, we require separate plans for each. This means you will need to establish an individual plan for Amazon and another for FedEx. However, if you have multiple routes within a single entity (e.g., three CSAs at FedEx), you won’t need separate plans for those routes. You will need to set up separate locations in our system for each entity, and it’s important to recognize that each market has unique characteristics. As such, offerings will be tailored accordingly. Each package supports up to 40 employees, regardless of location. If your total employee count exceeds the included 40, you can easily add additional employees as needed. See Optional Add-Ons here.

Nope! We hire for any position you need, and this service is fully included in our pricing. The only additional costs may arise if your team size exceeds the included 40 employees or if you opt for extra services. See Optional Add-Ons here.

There’s no catch here. We firmly believe that prices shouldn’t be inflated just because they can be. As small business owners working with both FedEx and Amazon, we know firsthand how tight profit margins can be, along with the daily stresses that come with the job. When we looked to outsource our HR to lighten our workload, we found the existing options to be unaffordable and lacking. This led us to create a much-needed service that contractors can afford without sacrificing quality. We provide personalized, white-glove services for both employers and employees - with actual humans - while leveraging automated processes and cutting-edge technology to save you time, minimize errors, and keep our prices competitive.

We will coordinate, advise on, and upload the relevant Qual Cert training materials to streamline the hiring process. However, the actual training must be conducted by a certified trainer you designate. If you prefer, our team can handle the online portion of the Qual Cert training for a small additional fee. Please note that the behind-the-wheel training, including road tests, road hours and all other non-online components, must still be completed by your on-site team. See Optional Add-Ons here.

This phase typically lasts between 3 to 4 weeks, depending on the competitiveness of your market. While some markets are more challenging, we’ve optimized our strategy to identify strong candidates swiftly. Often, we can reduce this timeframe to approximately 2 weeks, although 3 to 4 weeks is the standard.

Absolutely! As your dedicated HR partner, we manage hiring year-round, ensuring that we meet your staffing needs even during peak season.

We recognize that turnover is a significant challenge in our industry. That’s why we are committed to ensuring that your employees feel valued and satisfied, which is crucial for improving retention. Employers who utilize our services typically experience an average 30% increase in employee retention within the first six months. Additionally, we provide guidance to maintain staffing levels that are slightly over capacity to prevent being understaffed. In the event of employee separations, we promptly begin the process of finding qualified replacements.

We recruit unlimited drivers as often as your company needs it. We believe that every company should always be recruiting to avoid being caught short-handed. To ensure smooth operations, we recommend maintaining a slightly overstaffed team with prospective drivers in the pipeline, which helps shorten the typical three-week hiring turnaround. We rely on our business partners to keep us informed about their staffing levels. If you need a new hire, please submit a new hire request form so we can initiate the hiring process. If we do not receive a request form, we will assume your staffing levels are sufficient. Additionally, if we are notified of an employee termination, our team will automatically be alerted to identify a replacement from our pipeline; however, this process is not guaranteed. Effective hiring relies heavily on strong communication and partnership. Click here for the New Hire Request Form.

Several factors influence how far in advance we initiate the hiring process for peak season. Key considerations include the number of drivers needed, the specifics of your market, and the current turnaround time in your area. In a typical market with a healthy hiring environment, we generally begin the hiring process in early October. This timeframe allows for sufficient training, driver acclimatization, and ensuring a good fit before the holiday season. However, in more challenging markets with limited driver availability and higher competition, we will start the process earlier to secure the necessary talent.

We specialize in hiring for any role you require, be it a driver, manager, BC, operations manager, back office support, lead driver, or mechanic, at the same competitive rate. Whenever you have a staffing need, we take care of the entire process as your dedicated HR partner.

We hire both P&D and long-haul, as well as any other employees that you may need.

Not finding qualified employees is a rarity for us, thanks to our innovative methods that effectively target even the most elusive candidates, but it can happen. While some job markets may have a smaller talent pool, we understand that there are often valid reasons for this. If we face such a situation, it may indicate that the offered rate is lower than what competitors provide, or other issues. In those cases, we’ll reassess and develop a new strategy to achieve better outcomes.

Absolutely! We recognize the complexities of First Advantage and hiring compliance. Thanks to our extensive experience, we’ve streamlined this process, enabling us to guide candidates through it efficiently and effectively. We manage coordinating each of the FADV requirements (application, drug screening, background check, MVR, exams, etc.) and uploading the files for approval. Occasionally a file may need correcting (better picture, correct the dates, etc.) in these cases we will reach out to the candidate or you for correction. To ensure a smooth experience, we ask clients to provide us with access to their FADV by granting login permissions, along with other key details, such as preferred local sites for drug screenings and medical exams.